Track your An Post shipment online with live status updates. Enter your An Post tracking number in the box below to see where your parcel is right now — no need to visit a courier office or wait on a helpline. This page also lists An Post customer-care numbers, tracking status meanings, and answers to common questions.
How to track your An Post shipment
- Find your tracking number — on the booking receipt, SMS, or email from the sender.
- Enter it in the tracking box above — An Post is already selected.
- Press Track — you’ll go to a full-screen live tracking view connected to An Post’s official tracking system.
- No result? Wait 24 hours after booking, then contact customer care below.
An Post tracking number
Your tracking (consignment) number is issued when the parcel is booked. Find it on the booking receipt, the confirmation SMS, or the sender’s email, then enter it in the tracking box above exactly as printed.
An Post customer care & contact
| Channel | Details |
|---|---|
| Head office | Dublin, Ireland |
| Official website | https://www.anpost.com |
An Post tracking statuses explained
| Status | What it means |
|---|---|
| In transit | Your parcel is moving between the courier’s hubs or cities. |
| Arrived at facility | Your parcel has reached a courier sorting hub and will move onward shortly. |
| Out for delivery | The delivery rider has your parcel. It should arrive today. |
| Delivered | The parcel was handed over to the receiver and signed for. |
| On hold / Exception | There is an address issue, customs check, or failed delivery attempt. Contact customer care with your tracking number. |
| Return to origin | The parcel could not be delivered and is being sent back to the sender. |
About An Post
An Post is Ireland’s national postal operator, delivering letters and parcels to every address in the Republic of Ireland. It also provides retail and financial services through its post office network.
Key An Post services
- Nationwide delivery across Ireland
- Post office collection network
- AddressPal parcel redirection service
An Post tracking — FAQs
How can I track my An Post shipment?
Enter your An Post tracking (consignment) number in the tracking box at the top of this page and press Track. Your parcel’s live status loads directly from An Post’s official tracking system — no account needed.
What is the An Post tracking number format?
An Post issues a tracking (consignment) number when your parcel is booked. You’ll find it on the booking receipt, in the confirmation SMS, or in the email from the sender. Enter the full number exactly as printed, without spaces.
Where is my An Post tracking number?
Check three places: the printed booking receipt from the courier office, the SMS confirmation sent to the booker’s mobile, and the shipping confirmation email if you ordered online. The sender can also share it with you.
My An Post tracking is not updating. What should I do?
New shipments can take up to 24 hours to appear. First re-check the number for typos. If it still shows nothing after a day, or the status hasn’t moved for 48 hours, call An Post customer care at the helpline listed in the contact table above with your tracking number and booking date.
What does ‘in transit’ mean in An Post tracking?
‘In transit’ means your parcel is moving between An Post’s hubs or cities and has not yet reached the destination branch. It is a normal mid-journey status — your parcel should update again at the next sorting scan.
What does ‘out for delivery’ mean?
‘Out for delivery’ means the courier rider has your parcel and it is scheduled for delivery today. Keep your phone reachable — the rider may call for directions.
What is the An Post helpline / customer-care number?
The An Post customer-care helpline is the helpline listed in the contact table above. Keep your tracking number ready before calling so the support team can locate your shipment quickly. Numbers can change, so verify on the courier’s official website if the line doesn’t connect.
How long does An Post delivery take?
Delivery time depends on the service and route. Overnight express between major cities is typically next-day, while standard or remote-area deliveries take longer. Your tracking status shows the latest movement — contact customer care for a delivery estimate on your specific parcel.