BRT (formerly Bartolini) tracking numbers are numeric codes printed on your shipping receipt and confirmation email. Enter the full code exactly as shown and you will see your parcel’s live status.
In this guide:
- Where to find your BRT tracking number
- How to track your BRT parcel
- Common BRT tracking statuses
- How long does BRT delivery take?
BRT is one of Italy’s biggest courier networks, delivering millions of parcels a year across Italy and Europe. Whether your parcel was booked at a BRT branch, online, or through a retailer, the tracking number works the same way.
Where to find your BRT tracking number
- Shipping receipt: printed clearly on the paper receipt from the BRT branch or pickup point.
- Confirmation email: sent when the shipment is booked online — check your inbox and spam folder.
- SMS notification: BRT often texts the tracking code when the parcel enters its network.
- Retailer order page: if a shop shipped via BRT, the number is usually in your order details.
How to track your BRT parcel
Go to our BRT tracking page, enter the complete numeric code in the tracking box, and press Track. The live status loads from BRT’s official system. If nothing appears within 24 hours of booking, the parcel may not have been scanned yet — wait a day and try again.
Common BRT tracking statuses
BRT statuses appear in Italian on the official site. The most common ones: “in transito” means your parcel is moving between depots, “in consegna” means it is out for delivery, and “consegnato” means delivered. If you see “giacenza”, the parcel is being held — usually because delivery failed and you need to arrange redelivery or pickup.
How long does BRT delivery take?
BRT delivers most domestic Italian parcels within 24 to 48 hours of collection. Its express services offer next-day delivery, including morning time slots in major cities such as Milan, Rome and Naples. Shipments to other European countries usually take between 2 and 5 business days, depending on the destination and customs requirements.
Your tracking page displays an estimated delivery date once the parcel enters the network, and BRT sends SMS notifications at key milestones — collection, arrival at the destination depot, and out-for-delivery. If the estimate passes without delivery, check the tracking details for exception scans like address issues or failed attempts before contacting customer care.
How long is a BRT tracking number?
BRT tracking numbers are numeric and their length can vary by service. Always enter the complete code exactly as printed — do not add spaces or dashes.
Why is my BRT tracking not updating?
The first scan can take up to 24 hours after booking. If there is still no result, double-check the digits, then contact the sender or BRT customer care.
Can I track BRT parcels sent to another country?
Yes. BRT handles international shipments through partner networks, and the same tracking number works end to end on the official tracking page.
What does “in giacenza” mean on BRT tracking?
It means your parcel is being held at a depot, usually after a failed delivery attempt. Follow the instructions in the tracking details to arrange redelivery or collect it yourself.