Track your Thailand Post shipment online with live status updates. Enter your Thailand Post tracking number in the box below to see where your parcel is right now. This page also lists Thailand Post customer-care numbers, tracking status meanings, and answers to common questions.
How to track your Thailand Post shipment
- Find your tracking number — on the booking receipt, SMS, or email from the sender.
- Enter it in the tracking box above — Thailand Post is already selected.
- Press Track — you’ll go to a full-screen live tracking view connected to Thailand Post’s official tracking system.
- No result? Wait 24 hours after booking, then contact customer care below.
Thailand Post tracking number
Thailand Post tracking numbers look like this: 13 characters ending in TH, e.g. EF582568151TH. Find yours on the booking receipt, the confirmation SMS, or the sender’s email, then enter it in the tracking box above exactly as printed.
Thailand Post customer care & contact
| Channel | Details |
|---|---|
| Helpline | 1545 (within Thailand) |
| postalcare@thailandpost.co.th | |
| Head office | Bangkok, Thailand |
| Official website | https://www.thailandpost.co.th/ |
Thailand Post tracking statuses explained
| Status | What it means |
|---|---|
| Label created / Booking confirmed | The shipment was booked; the courier hasn’t picked it up yet. |
| Picked up / Acceptance | The courier collected the parcel; tracking is now live. |
| In transit | Moving between hubs or cities — a normal mid-journey status. |
| Arrived at facility | Reached a sorting hub; waiting for the next leg. |
| Out for delivery | On the delivery vehicle today. |
| Delivered | Handed over / left at the address. |
| Exception / Failed attempt | Delivery was attempted but failed — check for a notice or contact the courier. |
About Thailand Post
Thailand Post Co., Ltd., headquartered in Bangkok, is Thailand’s national postal operator. It provides domestic mail, international EMS, airmail, SAL and surface services, Courier Post express delivery, and logistics and financial services across the country.
Thailand Post tracking — FAQs
How can I track my Thailand Post shipment?
Enter your Thailand Post tracking number in the tracking box at the top of this page and press Track. Your parcel’s live status loads from Thailand Post’s official tracking system — no account needed.
What is the Thailand Post tracking number format?
13 characters ending in TH, e.g. EF582568151TH. You’ll find it on the booking receipt, in the confirmation SMS, or in the email from the sender. Enter the full number exactly as printed, without spaces.
Where is my Thailand Post tracking number?
Check three places: the printed booking receipt, the SMS confirmation sent to the booker’s mobile, and the shipping confirmation email if you ordered online. The sender can also share it with you.
My Thailand Post tracking is not updating. What should I do?
New shipments can take up to 24 hours to appear. First re-check the number for typos. If it still shows nothing after a day, or the status hasn’t moved for 48 hours, call Thailand Post customer care at 1545 (within Thailand) with your tracking number and booking date.
What does ‘in transit’ mean in Thailand Post tracking?
‘In transit’ means your parcel is moving between Thailand Post’s hubs or cities and has not yet reached the destination branch. It is a normal mid-journey status — your parcel should update again at the next sorting scan.
What does ‘out for delivery’ mean?
‘Out for delivery’ means the courier rider has your parcel and it is scheduled for delivery today. Keep your phone reachable — the rider may call for directions.
What is the Thailand Post helpline / customer-care number?
The Thailand Post customer-care helpline is 1545 (within Thailand). Keep your tracking number ready before calling so the support team can locate your shipment quickly.
How long does Thailand Post delivery take?
Delivery time depends on the service and route. Express services between major cities are typically next-day, while standard or remote-area deliveries take longer. Your tracking status shows the latest movement.