Singapore Post Courier Tracking

Track your Singapore Post shipment online with live status updates. Enter your Singapore Post tracking number in the box below to see where your parcel is right now. This page also lists Singapore Post customer-care numbers, tracking status meanings, and answers to common questions.

Enter the tracking number from your booking receipt, SMS or email. You’ll be taken to a full-screen live tracking view powered by the courier’s official site.

How to track your Singapore Post shipment

  1. Find your tracking number — on the booking receipt, SMS, or email from the sender.
  2. Enter it in the tracking box above — Singapore Post is already selected.
  3. Press Track — you’ll go to a full-screen live tracking view connected to Singapore Post’s official tracking system.
  4. No result? Wait 24 hours after booking, then contact customer care below.

Singapore Post tracking number

Singapore Post tracking numbers look like this: 13 characters ending in SG (e.g. RA…SG for registered). Example: RA123456789SG. Find yours on the booking receipt, the confirmation SMS, or the sender’s email, then enter it in the tracking box above exactly as printed.

Singapore Post customer care & contact

ChannelDetails
Helpline+65 6841 2000
Email[email protected]
Head officeSingapore
Official websitehttps://www.singpost.com/

Singapore Post tracking statuses explained

StatusWhat it means
Label created / Booking confirmedThe shipment was booked; the courier hasn’t picked it up yet.
Picked up / AcceptanceThe courier collected the parcel; tracking is now live.
In transitMoving between hubs or cities — a normal mid-journey status.
Arrived at facilityReached a sorting hub; waiting for the next leg.
Out for deliveryOn the delivery vehicle today.
DeliveredHanded over / left at the address.
Exception / Failed attemptDelivery was attempted but failed — check for a notice or contact the courier.

About Singapore Post

Singapore Post (SingPost), established in 1858, is Singapore’s national postal operator and a leading logistics provider in Asia Pacific. It offers domestic mail, international EMS, e-commerce logistics through Quantium Solutions, and last-mile delivery across the region.

Singapore Post tracking — FAQs

How can I track my Singapore Post shipment?

Enter your Singapore Post tracking number in the tracking box at the top of this page and press Track. Your parcel’s live status loads from Singapore Post’s official tracking system — no account needed.

What is the Singapore Post tracking number format?

13 characters ending in SG (e.g. RA…SG for registered). You’ll find it on the booking receipt, in the confirmation SMS, or in the email from the sender. Enter the full number exactly as printed, without spaces.

Where is my Singapore Post tracking number?

Check three places: the printed booking receipt, the SMS confirmation sent to the booker’s mobile, and the shipping confirmation email if you ordered online. The sender can also share it with you.

My Singapore Post tracking is not updating. What should I do?

New shipments can take up to 24 hours to appear. First re-check the number for typos. If it still shows nothing after a day, or the status hasn’t moved for 48 hours, call Singapore Post customer care at +65 6841 2000 with your tracking number and booking date.

What does ‘in transit’ mean in Singapore Post tracking?

‘In transit’ means your parcel is moving between Singapore Post’s hubs or cities and has not yet reached the destination branch. It is a normal mid-journey status — your parcel should update again at the next sorting scan.

What does ‘out for delivery’ mean?

‘Out for delivery’ means the courier rider has your parcel and it is scheduled for delivery today. Keep your phone reachable — the rider may call for directions.

What is the Singapore Post helpline / customer-care number?

The Singapore Post customer-care helpline is +65 6841 2000. Keep your tracking number ready before calling so the support team can locate your shipment quickly.

How long does Singapore Post delivery take?

Delivery time depends on the service and route. Express services between major cities are typically next-day, while standard or remote-area deliveries take longer. Your tracking status shows the latest movement.

Related couriers